Gave It All, A Store of Joy Returns & Refund Policy:

Last updated: Sunday 7th July 2024

 

Thank you for shopping at Gave It All!

We appreciate your business and want to ensure a smooth shopping experience. This policy outlines the guidelines for returns and refunds for our products.

 

Changes to This Returns & Refund Policy

We may update this Returns & Refund Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Returns & Refunds Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

 

General Policy:

  • We do not accept returns or refunds unless the product is defective.
  • To claim a defect, you must provide evidence (photos or videos) within a reasonable timeframe of receiving the product.
  • Due to being a small e-commerce business, we only offer partial refunds for defective items, based on the specific item, quantity, and nature of the defect.
  • This policy applies only to orders shipped within India.
  • Customized themed orders are not eligible for returns or refunds.

 

Defective Products:

  • If you receive a defective product, please contact us immediately at support@gaveitall.co.in or +91 630 343 3072.
  • We will require evidence (photos or videos) of the defect to process your request.
  • Once we verify the defect, we will offer a partial refund for the specific defective item(s) and its quantity.

 

Return Shipping:

  • Customers are responsible for the return shipping costs of defective products.
  • We recommend using a tracked shipping service for your return.

 

Processing Time:

  • Please allow 3-5 business days for us to process your return request and issue a partial refund, once we receive the evidence and verify the defect.

 

We Reserve the Right:

  • To limit or refuse returns or refunds if we believe the request is fraudulent or abusive.

 

We Recommend:

  • Carefully inspect your order upon arrival and contact us immediately if there are any issues.
  • Review your order details before checkout, especially for customized themed orders that are non-refundable.

 

Thank you for your understanding!

We hope this policy clarifies our return and refund procedures. Should you have any questions about our privacy practices or this Returns & Refund Policy, or if you would like to exercise any of the rights available to you, please don’t hesitate to contact us on +91 630 343 3072 or email us at [email protected].

Returns & Refund Policy – Gave It All as of 7 Jul 2024

 

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